China Sourcing International Privacy Policy
This Privacy Policy has been adopted by China Sourcing International (CSI) (hereinafter “China Sourcing International (CSI)”, “our”, “us” or “we”) to ensure that any and all personal information we obtain from you is collected, used, protected and disclosed (only where necessary and appropriate) appropriately. This applies to the collection of any personal information during the course of our communications and business dealings with you, or when you access or use our online contact form and/or website at https://chinasourcingintl.com.
We are fully committed to your privacy and strive to conduct all our business in a manner that is cognizant and respectful thereof. This Privacy Policy outlines how we collect and use your personal information, with your privacy, and protection thereof, at the forefront of our business.
For purposes of this policy, when we say “you” we mean any visitor who accesses our website and/or contacts us using our online free quote request form, with the purpose of obtaining information and/or services from us relating to our home and/or commercial concrete contracting services (“Services”). This privacy policy also applies to any personal information we may gather from any contact you may make with us for the same reason as listed above, using the email address and/or booking forms provided.
What Types of Information Do We Collect?
Typical information we may collect during the course of our communications and/or business dealings with you includes:
- Your first and/or last name
- Your email address
- Your phone number
- Your mailing address
- We may also collect your payment information where necessary to complete payment for Services provided/rendered.
Why Do We Collect Your Information?
We require personal information in order to fulfill and/or process requests for more information about us and/or our Services.
We may also use your personal information to notify you of important information about our Services and/or to market our Services.
If you visit our website, https://chinasourcingintl.com, we may collect anonymous/non-personal information or render anonymous, statistical information about you. This information may be aggregated to measure number of visits, average time spent on the website, pages viewed and other relevant statistics. We collect this information to measure the use of our site and to improve the content of our site. Because this statistical/non-personal information is completely anonymous and cannot be associated with you, it is not governed by this Privacy Policy.
How Do We Use Any Personal Information Collected?
We will only ever collect your personal information and contact details – and use that information – with your consent, at your request for information, or as otherwise allowed by law.
We will also never contact you with any marketing material without providing you the option to unsubscribe or opt out of receiving communications from us.
We are fully committed to limiting the collection and use of your personal information to that which is necessary for the purposes we have identified above (or as allowed by law).
How Do We Safeguard Your Personal Information?
We use all reasonable measures and security software to protect any personal information collected against loss or theft, unauthorized access, disclosure to third parties, copying, use, or modification, with security safeguards appropriate to the sensitivity of the information.
We will permit only authorized employees and contractors, who are trained in the proper handling of customer information, to have access to your personal information. Employees and contractors who violate our Privacy Policy will be subject to our disciplinary process.
While we are responsible for all personal information in our control, we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party. We can, and do, however take all reasonable precautions to prevent such.
By accessing or using our website and/or contacting us via any of the outlined methods, you acknowledge that you have read, understood and agree to be bound by the terms and conditions set forth in this Privacy Policy, and consent to our collection and use of your personal information as described above.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and interact with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
1.1 Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies collect information such as your IP address, browser type, operating system, and browsing behavior. Cookies are also used to remember your preferences and provide personalized content.
1.2 Forms and Data Capture
We use Gravity Forms to collect and process information you voluntarily provide through forms on our website. The data collected may include your name, email address, phone number, and other relevant information necessary to fulfill your requests.
1.3 CRM Integration
We use HubSpot as our Customer Relationship Management (CRM) system to manage and store customer data, including but not limited to contact information, interactions, and communication history.
2. How We Use Your Information
2.1 Providing Services
We use the information collected through forms and cookies to provide you with the services you request, such as responding to inquiries, sending newsletters, and providing information about our products and services.
2.2 Improving Website Performance
We use cookies and tracking technologies to analyze website traffic and user behavior to improve our website’s performance and user experience.
2.3 Marketing and Communication
With your consent, we may use your contact information to send you marketing communications, including newsletters, promotional materials, and updates about our products and services.
2.4 CRM Purposes
We use HubSpot to manage customer relationships, track interactions, and provide a better customer experience. Your information may be used for customer support, sales, and marketing activities.
3. Data Sharing and Disclosure
3.1 Service Providers
We may share your information with third-party service providers who assist us in delivering our services and managing our website. These providers are required to protect your information and only use it for the purposes specified.
3.2 Legal Requirements
We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
4. Your Choices
4.1 Opt-Out
You can opt out of receiving marketing communications from us by following the instructions provided in our emails or contacting us directly.
4.2 Cookie Settings
You can manage your cookie preferences by adjusting your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as completely secure, and we cannot ensure or warrant the security of any information you provide to us.
6. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a prominent notice on our website.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at https://chinasourcingintl.com/contact-us/.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.